This Shipping Policy outlines how REMT Footwear Ltd (“we”, “our”, or “us”) processes and delivers orders placed on remtfootwear.com.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We currently ship to multiple countries worldwide, including:
United Kingdom
Europe
United States
Selected international locations
If your location is not available at checkout, please contact us for assistance.
3. Estimated Delivery Times
Delivery times vary depending on your location:
United Kingdom: 3–7 business days
Europe: 5–10 business days
International: 7–15 business days
Please note that these are estimated delivery times and may be affected by customs processing or unforeseen delays.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable fees will be clearly displayed before payment is completed.
5. Tracking Information
All orders include tracking where available. Once your order has been shipped, you will receive a tracking number via email.
6. Customs, Duties, and Taxes
For international orders:
Customers are responsible for any customs duties, taxes, or import fees imposed by their country
We are not responsible for delays caused by customs clearance
7. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will work with our shipping partners to resolve the issue promptly.
8. Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Contact Information
For any shipping-related inquiries, please contact us:
REMT Footwear Ltd 42 Stephens Road Manchester England M20 4XE United Kingdom
